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Eesti Telekom: Commentary to group financial results, 9m 2000

09.11.2000, Eesti Telekom, TLN
EESTI TELEKOM
COMMENTARY TO FINANCIAL RESULTS

COMMENTARY TO GROUP FINANCIAL RESULTS, 9M 2000

NINE MONTHS RESULTS OF 2000
‘ A year of changes’

Estonian Telecom, the leading provider of
telecommunication services in Estonia, today announces
its results for the nine months ended September 30, 2000.


Highlights

· Number of mobile subscribers up 38% to 317 thousand
· Number of fixed lines per employee up to 210
· EBITDA margin 54%
· Profit before tax up 28% to 876 mln kroons
· Earnings per share up 50% to 6.34 kroons

Commenting on results the Chairman, Jaan Männik, said:

“The success story continues with increasing competition
ahead.”


For further information please contact:

Krister Björkqvist
CFO + 372 627 2465

Hille Võrk
Financial Manager + 372 627 2460


CHAIRMAN’S STATEMENT

The nine months of 2000 can be considered successful. The
strong growth of both mobile and Internet subscribers has
continued and the efficiency of the Estonian Telecom
Group has improved. However, there are only two months
left until full liberalisation of Estonian
Telecommunications market.

Revenue and expenditure
Total revenue of Estonian Telecom Group in the nine
months of 2000 amounted to 2,951 mln kroons, up by 13%.
Operating expenses of the Group were 1,351 mln kroons up
by 10%. EBITDA of the Group amounted to 1,600 mln kroons
(EBITDA margin 54%).

Total revenue of the fixed network segment were 2,025 mln
kroons, up by 13%. The growth results from the revenue of
Telefonipood Ltd, a 70% subsidiary of Estonian Telephone
Company (the fixed network operator of the Group)
acquired in October1999, but also from the growth of
ETC’s own revenue. The fastest growing part of the fixed
network revenue continues to be local call revenue where
the result of the nine months of 1999 was exceeded by
24%. The main factor behind the growth is Internet dial-
up. In September 2000, 41% of the local call minutes were
dial-up minutes. Estimated market share of the company on
dial-up market is about 51%. Revenue from trunk,
international and mobile calls were up by 2%, 4% and 5%
correspondingly. Main line revenue grew by 9% and other
revenue declined by 6%. From October 1, 2000, new tariffs
of fixed network services become effective (refer to
”Rebalancing”) affecting the structure of the revenue.
However, it is the opinion of Estonian Telephone Company
that depending on the consumer behaviour, the change of
rates will make a minimum impact on the economic results
of the company, affecting the turnover by less than 1%.

Expenses relating to the fixed network services grew by
12% with Estonian Telephone Company having only 2%
operating expenses growth. By the end of September, the
total number of employees of the company had fallen to
2,457 (2,772 on December 31, 1999). The number of fixed
lines per employees had reached 210.

Total operating result in the fixed network area was 411
mln kroons (316 mln kroons in 1999), up by 30%.

Total revenue from mobile communication services was up
by 15% to 1,426 mln kroons. The strong growth in the
number of customers has continued: 16 thousand new
customers in the first quarter, 33 thousand in the second
and until the end of September, 26 thousand new
customers to this service. The total number of customers
by the end of September was 317 thousand. 106 thousand
customers were using the operator’s prepaid service.

Another battle of the price war started on Estonian
mobile communications market in summer 2000 with minute
rates falling to 2.5 kroons per minute. In order to
respond to the competitors price reductions, from
September Estonian Mobile Telephone Company reduced some
tariffs of its most popular Delta package. From October
2000 tariff-reductions for other subscriber-packages
became effective. Average monthly revenue per customer of
the company in September 2000 was 430 kroons. The
reduction of minute rates also means a further fall of
ARPU . To guarantee continuous growth in revenue, the
company has put more effort into the development of new
value added services.

Total operating expenses relating to mobile
communications amounted to 725 mln kroons, up by 15%. The
number of employees of the company had grown to 266 by
the end of September (223 on December 31, 1999). There
has been strong growth in marketing costs resulting from
sharp competition in the market.

Total operating result of the mobile communications was
500 mln kroons, up by 13%.

Net Profit
Net profit of Estonian Telecom Group in the nine months
of 2000 amounted to 871 mln kroons. Restructuring of the
Group that took place in 1999 makes it difficult to
compare net profit of the period with the corresponding
figure in 1999. Also, amendments to Income Tax Law
which, instead of the taxation of corporate income,
foresees taxation of dividend distributions, fringe
benefits, representation costs and other disbursements,
have made the net profits of the two periods
incomparable.

Earnings per share in the nine months of 2000 increased
by 50% to 6.34 kroons (4.24 kroons per share in 9 months
of 1999).

Investments
Estonian Telecom Group invested 863 mln kroons in nine
months of 2000.

Estonian Telephone Company has continued the
implementation of the “Tallinn 100” project (100%
digitalisation of Tallinn by the end of 2000). By the end
of September, digitalisation in Tallinn was 95% and in
Estonian in total had risen to 67%. There are currently
nine fully-digitalised towns in Estonia By the end of
the year, digitalisation rate is planned to reach 70%.
Total number of main lines by the end of September was
521,901 corresponding to 36.3 penetration rate.

In May 2000, Estonian Telephone Company and Estonian
Union Bank started the final negotiations for the
establishment of a separate joint venture to create the
most credible and commonly used Internet environment. 15
mln kroons was invested by Estonian Telephone company
into the share capital of the joint venture in September.

The majority of investments in the mobile area focus on
building and improving base stations, exchanges and other
network equipment. On September 5 2000, Estonian Mobile
Telephone Company signed a contract for the design and
construction of a new technical centre in Tallinn. The
total area of the centre will be 3,000 m2, and it is
scheduled to be completed in 2001. Total cost of the
building is 28.5 mln kroons.

Changes in Equity
On May 25, 2000, the Annual General Meeting of Estonian
Telecom Ltd. approved the allocation of profit suggested
by the Management Board. According to the decision, 68
mln kroons was transferred into legal reserves. It was
decided to pay 549 mln kroons as dividends, of which 203
mln kroons as ordinary dividends and 346 mln kroons as
“Anniversary” dividends. EEK 4 per share was paid out to
the shareholders of A-series shares. EEK 10 000 was paid
out to the shareholder of B-series share (the Estonian
State). 2000. The dividends were paid out on July 12,
2000.

Due to the changes in the Income Tax Law, no dividend
taxes has to be paid in year 2000.

Restructuring Equity and Liabilities
The amount of long term interest bearing loans and
borrowings fell by 309 mln kroons during the nine months
of 2000 caused by both regular and anticipatory repayment
of long term bank loans by Estonian Telephone Company.
The centralised Treasury function started from January 1,
2000 at Estonian Telecom Ltd level made it reasonable to
replace a part of external loans with inter-company loans
at more favourable terms. Thus the net financing costs
amounted to 9 mln kroons compared to 43 mln kroons in
1999.

A public bond issue was conducted from July 12 to July
19, 2000. In the course of the issue the investors
subscribed for bonds totalling 111 mln kroons. The
company decided to approve the issue at volume 100 mln
kroons and at 6.1% annual interest rate. Maturity date of
the bonds issued is July 20, 2001. The issue of Estonian
Telecom bonds was the very first securities issue in
Estonia that could be subscribed through the internet.

In September 2000, Estonian Telecom Ltd. mandated
Bankgesellschaft Berlin AG, AS Hansabank, the Dai-Ichi
Kangyo Bank, Landesbank Schleswig Holstein (Tallinn),
Leonia Corporate Bank plc and Swedbank to arrange a EUR
40,000,000 5-year revolving credit facility. The facility
was mandated on a “club” basis, following a competitive
bidding process. The signing of the agreement is expected
to take place shortly.

Net gearing of Estonian Telecom Group as at September 30,
2000 was –4%.

Contingencies
A court case has been initiated against Estonian
Telephone Company in the amount of 55 mln kroons by an
insolvent company OÜ Albufent. The opinion of the
respondent is that the claim is unfounded. However, if
the decision of the court on the issue will be in favour
of the petitioner, OÜ Albufent, no negative effect on
financial results of Estonian Telephone Company will
follow, by opinion of the management of the company.

Diversifying service portfolio
The best-known new service launched in the first half
year of 2000 was probably the Mobile Positioning System
service for the Estonian Rescue Board developed jointly
by Estonian Mobile Telephone Company, the Estonian Rescue
Board and Ericsson. The application software was jointly
created by the above listed companies and Regio, the
leading electronic map company of Estonia. The project
has been developed further and MPS services for
commercial use was launched in November 2000. Estonian
Mobile Telephone Company considers Regio to be its
permanent partner in development software solutions for
using MPS services in the most diverse applications as
experts estimate that 60% of additional mobile phone
services will be based on location in the next few years.
To strengthen its position in the area further, Estonian
Mobile Telephone Company made a strategic investment into
Mgine Technologies, a Finnish-Estonian software company
that focuses on personalisation and mobile positioning
software products in October 2000 by purchasing 5% of the
shares of the company. The rest of the company is owned
by Digital Open Network Environment Corporation, a
company listed on the NM list of the Helsinki Stock
Exchange. Through the investment, EMT will have access
to Mgine Technologies’ unique software and development
opportunities in personalisation and positioning. EMT on
its side will provide Mgine Technologies access to its
product development resources, testing facilities as well
as access to the real life customer development
environment.

A new facility has been added for the mobile parking
service launched in July 2000. Starting from September
2000, clients can notify the operator of starting or
ending their parking via WAP, in addition to the offered
earlier SMS-messaging. During the first three months the
service has been available up to 4,600 EMT’s clients have
started to use it.

A brand-new service in Estonian Mobile Telephone
Company’s portfolio and on Estonian market in general is
mobile phone insurance. The company in cooperation with
the insurance brokerage Marsh Estonia has prepared a
service called ProMobile aimed at protecting a customer’s
mobile phone against potential loss through theft or
accident. The testing period of the new service is
started and will continue until February 2001.
Afterwards, the service will be offered to both legal and
private persons. In the future, the service is planned to
be extended to the terminals situated at vending machines
and control equipment.

Another operator of the group, Estonian Telephone
Company, has made a step forward in data communication
area. In addition to different access possibilities known
as Atlas product-family the company opened a
communication environment Hot for its customers in
October 2000. In addition to traditional services like
mail-box, calendar, space for Web-page, the new
environment allows clients to create Intranets for
communicating with their friends or colleagues in case of
small offices.

Customer oriented service
Cooperation has continued with the major commercial
banks. From July 1, 2000, mutual clients of Estonian
Mobile Telephone Company and Hansabank have been offered
the option to subscribe for their mobile phone bill to go
to their hanza.net e-mail box and also to pay for it by
the internet-bank. Starting from October, EMT and
Estonian Union Bank provide their clients with an option
to get via the Internet information on their last three
months mobile phone bills and the itemized calls from the
previous months. The information can also be saved as a
separated file for processing purposes.

To publicise more efficient payment possibilities,
Estonian Telephone Company ran the direct-order campaign
during the summer. An hour of free local call time was
offered to the customers choosing the direct debit order
for their monthly payments. By the end of August, one
third of the company’s customers had made their choice in
favour of the possibility. Active use of other payment
channels allows Estonian Telephone Company to reorganise
its service centres into sale centres of products and
services of the company. Some of the service centres with
low operation capacity were closed in line with the
intention to keep operating expenses of the company under
control.

During the first half of the year several packages being
complex solutions designed for certain customer types
were launched by Estonian Telephone Company. However, in
some cases it still seemed complicated for companies to
select the package that would satisfy their specific
communication needs. As a solution to the problem,
Estonian Telephone Company started up a questionnaire on
their Web-page enabling a potential customer to describe
some characteristics of its business as well as likely
communication needs. Based on the information the company
will make an offer suitable to requirements of this
particular customer.

Rebalancing fixed telephone tariffs
As a pre-requisite for the opening of the fixed
communications market to the full competition from
January 1 2001, re-balancing of the tariffs of Estonian
Telephone Company had to be completed. Several changes
were introduced into company’s rates from October 1 2000:

Old rate New rate Change
(EEK) (EEK)
Digital 3,600 3,000 -17%
telephone
subscription
fee, corporate
customers
Digital 198 120 -39%
telephone
monthly fee,
corporate
customers
Rate per minute, 0.16 0.24 +50%
local calls, at
peak hours
Rate per minute, 1.06 0.68 -36%
trunk calls, at
peak hours
Rate per minute, 0.08 0.18 +125%
local calls, at
off-peak hours
Rate per minute, 0.53 0.51 -4%
trunk calls, at
off-peak hours
Rate per minute, 0.08 absent until
local calls, at 01.10.00
the night rate
Rate per minute, reduced depending on the
international country up to 25%
calls
The call set-up applied from the 1st second
charge after the connection has
been established (from the
8th second previously)

At the company’s level the impact of new tariffs on total
revenue is expected to be insignificant. At a customer’s
level, depending on his or her specific consumption
pattern, introduction of the new rates may lead to
essential changes in their monthly bills. To soften the
impact of the rebalancing and keep some specific customer
groups with the company several advantageous packages
were introduced simultaneously with the new tariffs.

As data-traffic is the fastest growing part of the fixed
line traffic and the share of data communication revenue
forms essential part of the company’s and the group’s
total revenue, retaining this part of its customer-base
is a priority for Estonian Telephone Company. From
October 1, 2000 “Atlas Internet 901 Bonus”, a
possibility to use dial-up service at 17% discount at
peak hours and at 33% discount at off-peak hours for a 25-
kroons monthly fee will be available.

Estonian Telephone Company launched its ADSL based
broadband product portfolio on March 1. The portfolio
consists of three products: ADSL Light, ADSL Plus and
ADSL Premium. To encourage private individuals to use
permanent Internet connections instead of dial-up
service, affected by higher local call tariffs, the
company reduced subscription fee for the Atlas ADSL Light
package by three times to 500 kroons and monthly fee by
about 40% to 590 kroons from October 1.

International calls is the area where we expect the
strongest competition after full liberalisation of the
market on January 1, 2001. Rebalancing in general shall
improve competitiveness of Estonian Telephone Company in
the area. To strengthen its positions further, bonus
packages of international calls were introduced from
October 1 2000 offering up to 25% discount on
international calls from Estonian Telephone Company’s
network.

Development of Voice over IP (VoIP) technology based
services has reached the stage of testing. From September
27 “Netifon”, a service calls initiated from a computer
through Internet into any fixed line telephony in
Estonia, was introduced.

Negotiations with other operators
Pursuant to the new Telecommunications Law, an operator
having significant market power is required to
interconnect its telecommunications network and the
public telecommunications network of another operator.
The first agreement was signed between Estonian Telephone
Company and Tele2, a member of the Swedish Netcom Group,
on October 2. In accordance with the agreement, Tele2
will be compensated for the Internet calls directed into
its network. The process of concluding interconnection
agreements is complicated as the principles of charging
for the interconnection of networks are still in
development stage by the regulator. As a result,
potential interconnection fees have received a wide
variety of different opinions from the opposite
participants.

Terminating the Concession Agreement
From January 1, 2001 the Estonian telecommunications
market will be fully liberalised and the Concession
Agreement, concluded between the government of the
Republic of Estonian and Estonian Telephone Company in
1992 would become unsuitable for the new situation.
Thereby, negotiations were started between Estonian
Telephone Company and the Ministry of Transport and
Communications in May 2000 aimed on termination of the
Concession Agreement and replacing it with a new
agreement. After discussing the issue with the
Government, the Ministry of Transport and Communications
has announced the intention to terminate the Concession
Agreement and sign a new agreement by January 1 2001. In
accordance with the proposal of the Ministry, Estonian
Telephone Company would be obligated to enable other
operators access to its networks. The company should
guarantee the number portability to its clients by 2004.
Time-schedule would be established for liquidation of the
waiting list formed before January 1 2001. After
termination of the Concession Agreement Estonian
Telephone Company would have no obligation to harmonize
its tariffs with the government. The Republic of Estonia
would obligate not to discriminate Estonian Telephone
Company in comparison with the other operators. The
negotiations are still ongoing.

Personalia
On August 31 2000, Mr. Toomas Sõmera resigned from the
position of the Chairman of the Management Board of
Estonian Telecom Ltd. Mr. Jaan Männik, up to the moment
CEO of Estonian Telephone Company, was appointed to the
position from September 1, 2000.

The Supervisory Council of Estonian Telephone Company
appointed the current Estonian Telephone Company
Management Board member Mr. Valdo Kalm to chair the
company from September 1, 2000.


Raul Kalev
PR manager
+372 6 272 466

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